Moving with Merchants

Specialist logistics Merchants has taken delivery of its first Renault T Hight from RHCV.

Merchants Transport is a Leicestershire-based logistics company specialising in the transportation of building and construction materials.  Jodie Fox, Managing Director of Merchants commented: “I have dealt with RHCV for around two years, mainly with rental vehicles. I have found their product and service to be of exceptional quality, and recently purchased this tractor unit to add our growing fleet of 15 vehicles.

“When selecting a provider of large goods vehicles, the specification, quality and efficiency of the product is of great importance, but equally as important is the after sales service which we expect to receive for the duration of our ownership. Having had some unsatisfactory experiences with after sales from other truck providers in the past, I am continually impressed with the 5-star service received from RHCV. Although we have minimal issues with the vehicles provided by RHCV, any work required and service inspections have been booked with ease and with minimal downtime for our vehicles, often giving the driver the opportunity to sit and wait whilst their vehicle is inspected, getting them back on the road again with minimal delay.”

“Our recent purchase of the new tractor was a seamless process from initial enquiry through to delivery. The vehicle handover was engaging and informative for the driver, giving him the confidence to head straight off and put the vehicle to use.  The vehicles performance and fuel efficiency has been closely monitored since its arrival and it has exceeded our targets and expectations – I am very impressed, so much so that I have recently placed an order for an additional identical vehicle.”

“I would have no hesitation in recommending RHCV as a provider of large goods vehicles – they get everything right first time and are a pleasure to do business with.”