We’re looking for budding Parts Advisors to join our team in Leicester!
We call our parts advisors the technicians that don’t get dirty – why? They handle all the pieces of a truck or van that make them work!
At RH Commercial Vehicles, you don’t just learn a trade, you get some fab benefits too!
Earn whilst you learn
Free access to our team wellbeing scheme – which comes with great highstreet discounts
Sick Pay
Holidays (and not just in term time!)
Company events
Increasing salaries for every year you complete
And we’re even fitting gyms and kitted out break rooms to our sites.
What will you learn?
How to become the first point of contact for truck parts for customers and our technicians
Build rapport with peers and customers
How to provide an excellent service
How to ensure that the workshop teams and customers’ needs and requirements for parts are met through the effective use of parts catalogues and computer stock lists.
Roles and Responsibilities include:
Being the first point of contact both face to face and over the telephone and delivering excellent customer service
Checking incoming stock against delivery notes and store stock in correct locations
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Support customers and workshop staff with parts identification and process
Process cash and card payments for customer parts
Ensure quality is maintained throughout all stages to exceed customers’ expectations
Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs
Desired skills
Excellent telephone manner
Team player, with the ability to work with colleagues at all levels
Good communication, active listening and interpersonal skills
Good I.T. skills
Personal qualities
We want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working in the automotive industry, and want to deliver great customer service.
Desired qualifications
No previous qualifications are required, but you would ideally have GCSE 9-4/A*-C in English and Maths (or equivalent).
Future prospects
RH Commercial Vehicles believe in providing an extensive, high-quality Apprenticeship that gives their Apprentices the opportunity to advance, succeed and fulfill their ambitions for a career in the motor industry – some of our top managers started as Parts Apprentices, see what you can achieve too!
To apply…
Interested? Fill out the form below and we will be in touch…
