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RHCV Customer Update

Picture One. Caption in Notes to Editors


In light of the ongoing Coronavirus situation we want to outline what we’re doing here at RHCV across our four sites, in what is a continually changing and challenging environment.

Our primary objective is to ensure that all employees are safeguarded at all times, as well as supporting our customers by keeping vehicles on the road.

In order to achieve that, we as a management team are in constant discussion, taking notice of the latest Government advice.

Our telephones will be manned as normal and all of our workshops are to remain open to ensure that we keep essential vehicles moving. However, we are now working to reduced hours, which are highlighted further below.

Renault Trucks UK has also ensured there are additional supplies of parts held in the UK.

Due to VOSA postponing MOTtesting across the UK, our ATF lane is currently closed.

We are asking customers who come to site to stay in the reception area at all times. There is no access to the workshop.

Where possible our office-based staff are working from home, however given the nature of our business this only applies to a small number of individuals and should not affect customer service.

We are in uncharted territory and the situation will evolve, but we deliver a vital service in keeping transport in the UK moving.

We will update you further with any changes in due course.  If you have any specific questions, please don’t hesitate to get in touch.

Best wishes

Nigel Baxter


Revised opening times from 7th August 2020:


Monday to Thursday 06:00 – 22:00

Friday 06:00 – 18:00

Saturday CLOSED


Monday to Thursday 08:00 – 22:00

Friday 08:00 – 18:00

Saturday 08:00 – 12:30


Monday to Thursday 06:00 – 22:00

Friday 06:00 – 21:00

Saturday CLOSED


Monday to Friday 06:00 – 00:00

Saturday 06:00 – 15:00