Customer Service Apprenticeship

We are recruiting for a Customer Service Apprentice at Tuxford, Newark

What will you learn?

We are looking for a Customer Service Apprentice to join our fast-growing and successful company!

As a Customer Service Apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2 On successful completion, you will receive: • Level 1 / Level 2 Functional Skills in English & Maths (if required) • Level 2 in Customer Service

Roles and Responsibilities:

  • To secure orders from prospective customers
  • Establish & maintain business relationships with current and prospective customers
  • Research potential customers
  • Communicate with customers effectively
  • Use the CRM effectively
  • Telephone validation of leads

Requirements and prospects

Desired skills

Attention to detail, Communication skills, Customer care skills, Enthusiasm to learn, Excellent telephone manner, Punctual

Desired qualifications

GCSE or equivalent English Language (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Future prospects

The company would aim to offer full-time employment to the successful candidate on completion of the Apprenticeship Scheme.

Training

Training provider

REMIT GROUP LIMITED

Applications for this apprenticeship are being processed by Remit Ltd

Apprenticeship standard

Customer service practitioner
Level 2 (GCSE)

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